Novartis — Enterprise CTMS & AI Transformation
- Spearheaded enterprise CTMS product strategy and global platform roadmap across 20+ countries, driving clinical-operations modernization.
- Orchestrated GxP-compliant delivery achieving 15–25% operational efficiency gains through AI-enabled workflow automation and Veeva Vault optimization.
- Governed Computer System Validation (CSV, CSA) ensuring 21 CFR Part 11 and EU Annex 11 regulatory adherence.
- Served as PQ business lead for platform releases and led AI-driven clinical documentation & eTMF workflow transformation.